FAQ’s

What is your minimum order?

Our main minimum order quantity is £350 ex VAT. This will be delivered free anywhere in the UK (some obvious exclusions apply) on a pallet.

We also have vans that do deliveries on set routes around the UK ,so if you are on one of these , your order level maybe a little lower. Please call us if you need clarification.

How long does our order take to come?

As long as your order is with us by lunch time on Monday, you will have it that week.

If your order is coming on our van, give the office a call, and they will let you know when we are delivering in your area. If your delivery is coming via pallet, you can expect it 2-3 working days after it was placed.

Do you offer drop ship service, and how long does it take?

Yes. Most items can be drop shipped directly to your customer, either via our carrier (UPS), or you can organise your own carrier, and we will have the parcel ready. We charge out our carrier at cost.

As long as we have the order by lunch time, it will leave us the same day –UPS offer next day service.

 

If you are unable to find exactly what you require please contact our Customer Service team using our online form or call our Customer Service team on 01327 844934 (9am-5pm Mon-Fri)